Oshi Casino Terms & Conditions

Welcome to Oshi Casino. Before you start playing at oshicasinovip.com, please take the time to read and understand the Oshi Casino terms and conditions that govern your use of this platform. These terms of service form a legally binding user agreement between you and the casino operator, and they set out the rights and obligations of both parties. By registering an account, making a deposit, or playing any game on this site, you confirm that you have read, understood, and agreed to the full Oshi Casino terms and conditions detailed below. These general terms cover everything from eligibility and account management to wagering requirements, bonus terms, Oshi Casino withdrawal terms, and casino rules. If you do not agree to these terms of use, please do not use this website. All players are expected to comply with these T&Cs at all times.

General Rules and Eligibility Requirements

The general rules outlined in this document apply to all users of Oshi Casino. These casino rules establish who may use the platform, how accounts must be managed, and what behaviour is expected of all players. Understanding these general terms before you sign up will help ensure your experience is smooth and uninterrupted. Oshi Casino is committed to providing a safe and fair gaming environment for all eligible players.

To be eligible to play at Oshi Casino, you must meet the following requirements:

You must be at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher.
You must be a resident of a country where online gambling is legally permitted under local laws.
You must not be on any self-exclusion list or prohibited from gambling by a court or government order.
You must not be an employee, agent, contractor, or affiliate of Oshi Casino or any of its associated partners or software providers.
You must provide accurate, current, and truthful personal information during the Oshi Casino registration process and at all times thereafter.
You must have the legal capacity to enter into a binding contract in your jurisdiction.

These registration terms exist to ensure a safe and compliant gaming environment for all players. Oshi Casino reserves the right to request proof of age and identity at any time, and any account found to be in violation of these eligibility requirements will be suspended or permanently closed without prior notice.

Account Registration and Management

Creating your account at Oshi Casino is straightforward, but it comes with important responsibilities. The Oshi Casino rules require that every player maintains only one account per household, per device, and per IP address. Operating multiple accounts is strictly prohibited under the site rules and will result in immediate account closure and forfeiture of any balances and winnings held therein.

During registration, you will be required to provide the following personal details:

Your full legal name as it appears on official identification documents
Date of birth
Current residential address
Valid email address
Phone number
Chosen account currency (Australian Dollars, AUD, is available)
A secure password to protect your account

All information submitted must be accurate, current, and complete. Providing false or misleading information is a direct breach of the user agreement and the Oshi Casino terms and conditions, and may result in the permanent suspension of your account and the withholding of all funds. Players are responsible for keeping their account information up to date and must notify Oshi Casino of any changes to their personal details promptly.

Account security is your responsibility. You must keep your login credentials confidential and must not share them with any third party. Oshi Casino will not be held liable for any losses arising from unauthorised access to your account due to your failure to maintain the security of your login details. If you suspect your account has been compromised, contact the support team immediately via live chat or email.

KYC Identity Verification Process

Know Your Customer (KYC) verification is mandatory before your first withdrawal. Oshi Casino is required by its operating licence to verify the identity of all players who request to withdraw funds. This process protects players and the operator against fraud, money laundering, and underage gambling. You will be asked to submit the following documents:

Proof of Identity: A valid government-issued passport, national ID card, or driver's licence showing your photograph, full name, and date of birth.
Proof of Address: A utility bill, bank statement, or official government letter dated within the last three months, showing your name and current residential address.
Proof of Payment Method: A photograph or scan of the card or e-wallet account used to make your deposit, sufficient to verify ownership.

Documents are reviewed within 24 to 72 business hours of submission. During this period, withdrawal requests will be placed on hold pending successful verification. Failure to provide satisfactory documentation within a reasonable timeframe may result in the suspension of your account and the refusal of pending withdrawal requests. These KYC obligations are a core and non-negotiable component of the Oshi Casino terms and conditions and cannot be waived under any circumstances. Oshi Casino may request additional documentation at any point where there are reasonable grounds to suspect fraudulent activity or where regulatory requirements demand it.

Deposit and Withdrawal Terms

The withdrawal terms and deposit rules at Oshi Casino are designed to offer maximum flexibility while maintaining the highest levels of security. Understanding these financial casino rules will help you plan your play and manage your bankroll effectively. Oshi Casino supports a wide range of payment methods to cater to the needs of Australian players and international users alike.

Making Deposits at Oshi Casino

Oshi Casino accepts a comprehensive range of payment methods to ensure convenient and secure funding of your account. Available options include PayID, Visa, Mastercard, Skrill, Neteller, Paysafecard, Neosurf, Bitcoin, Ethereum, Litecoin, and bank transfer. The minimum deposit amount is A$20. Deposits made via most electronic methods are credited to your account instantly, although some payment methods — particularly bank transfers — may take one to three business days to clear.

Oshi Casino does not charge fees for processing deposits. However, your bank, card provider, or e-wallet service may apply their own transaction fees or currency conversion charges. Players are responsible for checking with their payment provider before initiating any transaction. All deposits must originate from payment methods held in your own name — third-party deposits are not permitted under the Oshi Casino terms and conditions and may result in account suspension.

Withdrawal Procedure and Limits

The minimum withdrawal amount at Oshi Casino is A$30. Withdrawal requests are processed within 24 to 72 business hours, subject to the successful completion of KYC verification. Standard withdrawal limits are as follows:

Withdrawal Period	Standard Limit
Daily	A$5,000
Weekly	A$15,000
Monthly	A$30,000

Withdrawals above the standard limits may be subject to additional verification requirements and may be paid out in instalments at the discretion of Oshi Casino. VIP players at Gold, Platinum, and Diamond levels may benefit from enhanced withdrawal terms and increased limits as part of the loyalty programme. All withdrawal requests must, wherever possible, use the same payment method as the one used for the original deposit. This requirement forms part of the anti-money laundering (AML) obligations that Oshi Casino is required to uphold. Oshi Casino reserves the right to request additional documentation before processing any withdrawal, and to delay or refuse withdrawals where there are reasonable grounds to suspect fraudulent activity.

Bonus Terms and Wagering Requirements

Oshi Casino offers a generous welcome bonus package to new players, along with ongoing promotions for loyal members. The bonus terms described in this section apply to all promotional offers on the platform, and it is essential that you read and understand them carefully before claiming any bonus. The Oshi Casino wagering requirements and related bonus terms are a critical part of the overall T&Cs and directly affect your ability to withdraw bonus-derived winnings.

Welcome Package

The Oshi Casino welcome package is spread across your first three deposits, giving you multiple opportunities to boost your bankroll as you explore the platform:

1st Deposit: 100% match bonus up to A$200 + 50 free spins on eligible slots
2nd Deposit: 50% match bonus up to A$150 + 30 free spins
3rd Deposit: 75% match bonus up to A$150 + 20 free spins

This package gives new players the potential to receive a total of up to A$500 + 100 free spins. Each bonus must be claimed on the corresponding deposit in sequence — you cannot claim a later bonus before completing the previous one. All free spins are credited to your account automatically following a qualifying deposit and must be used within the specified validity period.

Understanding Wagering Requirements

All Oshi Casino bonuses at Oshi Casino are subject to wagering requirements of 35x the bonus amount. This means that for every dollar of bonus you receive, you must place wagers totalling thirty-five dollars before the bonus balance — and any winnings derived from it — become eligible for withdrawal. For example, a A$100 bonus would require a total of A$3,500 in qualifying wagers. The Oshi Casino wagering requirements must be met in full within the validity period of the applicable bonus; any unmet wagering requirements at expiry will result in the forfeiture of the bonus and associated winnings.

Important additional bonus terms you must be aware of include:

Game Contributions: Not all games contribute equally to meeting the wagering requirements. Slots typically contribute 100%, while table games such as blackjack and roulette may contribute only 10% or less. Video poker and live dealer games may have even lower contribution rates. Check the promotions page for the full contribution schedule.
Maximum Bet Limits: When a bonus is active, you may not place bets exceeding the maximum bet limit as stated in the individual promotion terms. Exceeding this limit may result in the forfeiture of the bonus and any winnings accrued during the bonus period.
Free Spin Winnings: Any winnings generated from free spins are subject to the same wagering requirements as cash bonuses and must be wagered 35x before withdrawal.
Bonus Restrictions: Bonuses cannot be transferred between accounts, exchanged for cash, or combined with other promotions unless explicitly stated in the relevant promotion terms.
Promotion Changes: Oshi Casino reserves the right to amend, suspend, or withdraw any promotional offer at any time without prior notice. Any such changes will not affect bonuses already claimed and in use.

Players who abuse bonus terms — including through the use of multiple accounts, manipulation of gameplay outcomes, or systematic bonus hunting — will have their bonuses cancelled, their accounts reviewed, and any associated winnings forfeited. Oshi Casino employs sophisticated monitoring systems to detect and prevent bonus abuse, and takes these matters very seriously.

Gaming Rules and Fair Play Standards

Oshi Casino operates a catalogue of over 4,000 games from more than 50 of the industry's leading software providers, including Pragmatic Play, Evolution Gaming, Play'n GO, NetEnt, Microgaming, Yggdrasil, Hacksaw Gaming, Push Gaming, Spribe, Red Tiger, Nolimit City, and Relax Gaming. The outcomes of all games are determined by certified Random Number Generators (RNGs), which are regularly tested and independently audited to ensure fairness, integrity, and compliance with industry standards. The Oshi Casino rules governing gameplay are as follows:

All game results are final once confirmed by the server. Technical errors or temporary display issues on the player's device do not constitute valid grounds for a dispute if the server-side records are accurate and intact.
Oshi Casino accepts no responsibility for any financial loss resulting from an interrupted internet connection or device malfunction on the player's side during gameplay.
Oshi Casino reserves the right to void any bets placed during a verifiable technical malfunction of its gaming software, and to reverse any winnings generated as a result of such malfunctions.
Live casino games are subject to the additional rules and procedures set by the respective live game providers. Players are strongly advised to familiarise themselves with these rules before participating in live dealer games.
The casino reserves the right to remove or modify any game from its catalogue at any time without prior notice. Ongoing sessions at the time of removal will be completed or voided in accordance with the game provider's guidelines.

User Conduct and Prohibited Activities

The Oshi Casino rules on user conduct exist to protect the integrity of the platform and preserve the experience of all registered players. The Oshi Casino terms and conditions strictly prohibit the following activities, and any player found to be engaging in them will have their account immediately closed and all funds forfeited:

Multiple Accounts: Creating, registering, or operating more than one account per player, household, IP address, or device. This includes using a friend or family member's account to circumvent this restriction.
Use of Bots or Automated Software: Using any automated program, script, bot, or artificial intelligence tool to interact with the platform, make bets, or gain any advantage over other players.
VPN or Proxy Use: Using a virtual private network (VPN), proxy server, or any other technology designed to disguise your true geographic location or circumvent regional access restrictions.
Fraudulent Activity: Engaging in any form of financial fraud, including initiating chargebacks, depositing with stolen or unauthorised payment methods, or colluding with other players to manipulate game outcomes.
Bonus Abuse: Systematically exploiting bonus terms in bad faith, including through the use of multiple accounts, matched betting strategies not permitted under the site rules, or deliberate manipulation of game selection to exploit contribution rates.
Hacking or System Interference: Attempting to gain unauthorised access to Oshi Casino's systems, servers, or databases; interfering with its software or security measures; or deliberately disrupting the gaming experience of other users.

Any player found to have engaged in prohibited activities will face permanent account closure, forfeiture of all balances and winnings, and may be reported to relevant regulatory authorities and law enforcement agencies. Oshi Casino cooperates fully with the Government of Curaçao and international law enforcement in cases of suspected criminal activity, including fraud and money laundering.

Responsible Gambling Policy

Oshi Casino is deeply committed to promoting responsible gambling and helping players maintain healthy habits. As an integral part of the casino policy, a comprehensive range of tools and resources are available to all registered players:

Deposit Limits: Set daily, weekly, or monthly caps on the total amount you can deposit into your account.
Bet Limits: Restrict the maximum amount you are permitted to wager on any single bet or game round.
Loss Limits: Define a maximum amount you are willing to lose over a defined period before gaming activity is automatically restricted.
Session Limits: Set a maximum duration for each gaming session, after which you will be prompted to take a break.
Cooling-Off Period: Take a structured short break from the platform for 24 hours, 48 hours, 7 days, or 30 days, during which you cannot log in or place bets.
Self-Exclusion: Exclude yourself from Oshi Casino for 6 months, 1 year, 5 years, or permanently. Self-exclusion requests are irreversible for the duration of the chosen period.

These responsible gambling tools are accessible directly through your account settings. If you believe you may have a gambling problem, or if gambling is causing you financial or emotional distress, please contact the Oshi Casino support team for guidance. The team can assist you with setting up any of the above controls. Players are also encouraged to seek help from independent organisations that specialise in gambling addiction support. Oshi Casino urges all players to gamble responsibly, within their means, and purely for entertainment purposes.

Privacy and Data Protection

Oshi Casino takes the privacy of its players extremely seriously. All personal data collected during registration and subsequent use of the platform is processed and stored in accordance with applicable data protection laws and the Oshi Casino Privacy Policy, which forms part of the broader terms of service. By accepting these Oshi Casino terms and conditions, you consent to the collection, storage, and processing of your personal data as described in the Privacy Policy document, which is available separately on the website.

Your personal information may be shared with trusted third parties where required by law, where necessary for the provision of services (such as payment processors, KYC verification providers, and game suppliers), or where you have given your explicit consent. Oshi Casino uses industry-standard 256-bit SSL/TLS encryption to protect all data transmitted between your browser and its servers. We will never sell your personal data to unauthorised third parties or use it for purposes other than those outlined in our Privacy Policy.

Intellectual Property Rights

All content on the Oshi Casino website — including but not limited to text, graphics, logos, icons, images, software, game assets, and design elements — is the intellectual property of Oshi Casino or its respective licensors and game providers. You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the website solely for your own personal, non-commercial entertainment purposes, in accordance with the terms of use.

You may not reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content on the site without obtaining prior written consent from Oshi Casino or the relevant rights holder. Any unauthorised use of the intellectual property on this website constitutes a breach of the Oshi Casino terms and conditions and may result in civil or criminal liability.

Limitation of Liability

To the fullest extent permitted by applicable law, Oshi Casino and its officers, directors, employees, agents, and licensors shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages of any kind arising from your use of — or inability to use — the platform. This includes, but is not limited to, any loss of funds, loss of data, interruption of service, system errors, or any other losses resulting from technical malfunctions, unauthorised account access due to player negligence, or changes made to the platform without prior notice.

Oshi Casino provides its services on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement. The casino makes no representations about the suitability, reliability, availability, timeliness, or accuracy of the information, products, services, or graphics contained on the site for any purpose.

In jurisdictions where the exclusion of certain warranties or limitations of liability is not permitted, the liability of Oshi Casino is limited to the greatest extent permitted by law. Where a dispute arises and Oshi Casino is found liable, the maximum liability shall not exceed the total amount deposited by the player in the 30 days preceding the event giving rise to the claim.

Amendments to These Terms of Service

Oshi Casino reserves the right to amend the terms and conditions, casino policy, and all related documents at any time and without prior notice, subject to the requirements of the applicable regulatory authority. Any changes to these Oshi Casino terms and conditions will be communicated through a notice published on the website and will take effect immediately upon publication unless a specific effective date is stated. It is your sole responsibility to Oshi Casino review the Oshi Casino terms and conditions regularly to ensure you remain fully informed of any updates or revisions. Continued use of the platform after changes are published constitutes your acceptance of the updated terms of use. If you do not agree with any changes, you must cease using the website immediately and contact support to close your account.

Governing Law and Dispute Resolution

Oshi Casino is operated by a company registered and licensed in Curaçao under the authority of the Government of Curaçao. The general terms and all Oshi Casino terms and conditions outlined in this document are governed by and construed in accordance with the laws of Curaçao, without regard to its conflict of law provisions.

In the event of any dispute arising between you and Oshi Casino in connection with the casino rules, the user agreement, or any aspect of your use of the platform, you should contact the customer support team in the first instance. The team will endeavour to resolve your complaint promptly and fairly. If a satisfactory resolution cannot be achieved through direct communication, you may escalate the matter to the relevant regulatory authority in Curaçao. By accepting these T&Cs, you agree to submit to the non-exclusive jurisdiction of the courts of Curaçao for the resolution of any unresolved disputes. Players are encouraged to seek independent legal advice if they are uncertain about their rights or obligations under these terms.

Contact the Oshi Casino Support Team

If you have any questions, concerns, or need clarification regarding the Oshi Casino terms and conditions, the user agreement, or any aspect of the casino policy, please do not hesitate to contact the dedicated support team through the following channels:

Live Chat: Available 24/7 directly through the website — the fastest way to get assistance
Email: [email protected] — responses provided within 12 business hours

The Oshi Casino support team is always ready to assist you with any queries related to the terms of service, withdrawal terms, bonus terms, account management, or any other matter pertaining to your experience on the platform.

Frequently Asked Questions

What are the most important Oshi Casino terms and conditions I should know before playing?

The most critical Oshi Casino terms and conditions you should be aware of before registering include the eligibility requirements (you must be 18+), the strict one-account-per-player policy, the mandatory KYC verification process before withdrawals, the 35x wagering requirements that apply to all bonuses, and the comprehensive list of prohibited activities such as VPN use, bots, and multi-accounting. Reviewing the full T&Cs and site rules before depositing is strongly recommended for all new players.

How do the Oshi Casino wagering requirements work in practice?

The Oshi Casino wagering requirements are fixed at 35x the total bonus amount received. This means that for every A$1 of bonus credited to your account, you must place qualifying wagers totalling A$35 before you can withdraw any bonus funds or winnings derived from them. For example, if you claim the first deposit bonus of A$200, you must wager a total of A$7,000 across eligible games before those funds become withdrawable. Different games contribute different percentages toward fulfilling the wagering requirements — slots generally contribute 100%, while most table games contribute significantly less.

Can I withdraw bonus funds before completing the wagering requirements?

No. According to the bonus terms set out in the Oshi Casino terms and conditions, all wagering requirements must be met in full before any bonus funds or winnings generated from those funds are eligible for withdrawal. Attempting to withdraw before satisfying the requirements will result in the automatic forfeiture of the bonus balance. Only real-money funds deposited independently of any bonus promotion may be withdrawn without restriction, subject to the standard withdrawal terms and KYC verification.

What happens if I breach the Oshi Casino rules?

Any breach of the Oshi Casino rules — including but not limited to operating multiple accounts, using automated betting software, employing a VPN to disguise your location, or engaging in any form of financial fraud — will result in the immediate and permanent closure of your account. All balances and pending winnings will be forfeited, and Oshi Casino reserves the right to report the matter to relevant regulatory and law enforcement authorities. The site rules are enforced strictly and without exception, and players are advised to familiarise themselves thoroughly with the general terms before playing.

How can I get help with the terms of service or make a complaint?

If you need assistance understanding the terms of service, have a question about the Oshi Casino terms and conditions, or wish to raise a formal complaint, you can reach the support team via live chat (available 24 hours a day, 7 days a week) or by emailing [email protected]. All complaints are acknowledged within 12 hours and investigated thoroughly in accordance with the casino policy. If a resolution cannot be achieved through the support team, you may escalate your complaint to the Curaçao regulatory authority. Oshi Casino is committed to resolving all disputes fairly and transparently.

Oshi Casino Terms and Conditions